Kingswin
Kingswin
Enrol
Proof in about three hours

Send your KYC documents to Kingswin Casino now

Every licensed operator checks who plays, so Kingswin Casino reviews your identity once and usually finishes within 3 hours.

Start verification
Cleared before payout

Know who checks you and how long

Kingswin Casino keeps the same short, licensed routine for every player, Australian or not.

Who checks

Kingswin Limited

Licence held

Malta Gaming Authority, MGA/B2C/412/2018

Review time

3 hours

Latest deadline

Before the first withdrawal

Verification e-mail

[email protected]

Minimum age

18+

Pass first time

How do I pass verification first time?

Most delays come from one blurry corner, and this short route rules that out before you upload.

  1. 1

    Slots waiting for you

    Log in and open the verification area of your profile, where each requested document appears as a separate slot with its own upload button.

  2. 2

    Are the corners inside the frame?

    Photograph your proof of identity in daylight, all four corners inside the frame, and check that the machine-readable strip stays sharp after compression.

  3. 3

    Address dated within months

    Take your proof of address from the last three months, showing your full name and home address clearly, then confirm the file opens before sending it.

  4. 4

    Your payment method, half hidden

    Show the same card or wallet you deposited with, masking every digit except the last four so the name and brand stay readable.

  5. 5

    While the team reviews

    Submit the set together rather than one file at a time, then keep an eye on your inbox, since extra questions arrive by e-mail within hours.

Three papers, one selfie

Papers we ask for once your payout is due

Useful the moment your withdrawal sits pending and the review queue wants papers from you.

Proof of identity

Confirms: Your name, face and age; Must show: Full photo page, all four corners visible

Proof of address

Confirms: Where you live now; Must show: Your name and a recent mailing date

Payment method confirmation

Confirms: The account or card you deposit with; Must show: Cardholder name and last four digits

A selfie with the identity document

Confirms: The person holding the papers; Must show: Face and photo page both in frame

Cleared before payout

Getting the ask out of the way early

Useful when a request for papers arrives and you want to know why now.

  1. 1

    Fresh method, fresh check

    Switching to a wallet or card we have not seen before flags the account, because the licence requires us to confirm who is behind each payment route. Expect a payment method confirmation.

  2. 2

    Send your papers before the payout

    Your first cash-out is the deadline the licence sets, so identity, address and payment method papers are reviewed before any money leaves the account. Verification handles it at [email protected].

  3. 3

    Ask before the higher cap

    Lifting a cap on how much you can deposit changes your risk profile, so we refresh what we know about you and check the affordability of the new level before it takes effect.

  4. 4

    Match your details to the paper

    Spelling differences between your profile and your passport or bill are a fraud marker, so a reviewer asks for a clearer copy that ties the two together before approving anything.

Data handling

What happens to the papers you send us

What your upload looks like in transit
Files you send travel over 256-bit SSL, the same shield used for payments. Encrypted on the way in, they land locked rather than loose in an inbox.
You keep your face to yourself
Our verification team alone opens your file; support agents cannot browse it. Colleagues in payments see a pass or fail flag, never the photo itself.
No marketing list, no resale
Checks the Malta Gaming Authority licence demands are the only purpose your documents serve. Files are not turned into marketing lists or sold on to anyone.
Three reasons

Why did my document fail?

Getting the details aligned

A reviewer cannot tie the paper to your account when the spelling of a name or a street differs, so the file is handed back until both sides agree. Send a bill showing the address on your profile Use the full name exactly as your ID prints it

You sent a screen grab

A screen grab loses the edges, the texture and the security marks that prove a paper is genuine, so it cannot be accepted as proof of anything. Photograph the original paper on a flat surface Keep all four corners inside the frame

A current paper clears it

Anything past its expiry date is void for checks, however clear the picture, because we can only confirm you against a document still in force. Renew the paper, then photograph the new one Check the expiry before you send

Five papers

Explain where your money comes from

Relevant when a reviewer asks how you fund your play, usually alongside a larger payout.

Holding a Malta Gaming Authority licence, Kingswin Limited must understand where player money originates, so a funds question is a routine anti-money-laundering step rather than a suspicion aimed at you. Answer it like any other document request. Licence MGA/B2C/412/2018 sets the duty.
Papers you may be asked for
Depending on your answer, a reviewer may want one or more of the following.
  • Recent bank statements
  • Payslips or employer letter
  • Tax return or notice
  • Sale or inheritance paperwork
  • Pension or benefit statement
At the payout stage

What trips up a check, and what fixes it?

My name has changed since I joined. Does that break anything?
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No. Send the document that shows the change, such as a marriage certificate or a deed poll, alongside your current photo ID. The reviewer links the two records and your account keeps the same balance, bonuses and history.
Can I get through the check before I have to?
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Yes. The license requires a completed check at the latest before your first withdrawal, though the casino may ask at registration or at your first deposit. Sending documents early means the payout stage has nothing left to wait on.
Will you ask me to send the same papers a second time?
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Only if they expire or the details stop matching. An out-of-date address card is the usual reason for a repeat request. Fresh copies of the listed documents clear it, and there is nothing extra to pay for re-sending.
Which regulator stands behind Kingswin, and under what number?
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The Malta Gaming Authority holds the licence, issued as MGA/B2C/412/2018 to Kingswin Limited. That regulator sets the identity and money-laundering rules this page describes. eCOGRA audits the play and payout records on top of that.
Why does someone want to know where my funds came from?
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It is a routine duty of the licence, aimed at money laundering rather than at you. A payslip, a bank statement or a sale record usually answers it. Nothing about that request suggests wrongdoing on your account.
Can I photograph my ID with my phone instead of scanning it?
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Yes, and a phone shot is fine when it is sharp and uncropped. Keep the flash off, lay the card on a plain surface and fill the frame with all four corners. Screenshots or images saved from a photo gallery are the ones that fail.
One of my documents came back refused. What now?
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Read the note beside it and send a new copy that fixes that point, then reply to the message from [email protected]. A blurred edge, a hidden corner or an expired date accounts for most refusals. A replacement usually clears inside the same three-hour window.